Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email
MatricDiploma in Business Management or equivalent2-4 years' experience in a Call Centre environment in a position of assisting call centre agentsEnsure
Location: PretoriaDo you have an unwavering attention to detail and an eye for spotting errors? Do you love being the contact point between the Sales team and
Job DescriptionJOB PURPOSEResponsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in
Position Title: Real Time Analyst Position Summary: The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center
PURPOSE OF THE ROLEBuild, monitor and maintain all outbound activity call sloping strategies. Design, monitor and manage weekly activity campaign schedules.
Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To ensure the effective and efficient implementation of the
Pretoria Specialist: Data Analyst 35000 - 40000 Our client in the Insurance industry is looking for a Specialist: Data Analyst to extract, compile and analyses
UN WOMEN Jobs - 114313- Programme Analyst, (AWOME) – (3 positions) Open Accessibility menu Press the enter key to adjust the page for a screen reader Skip to
Main Purpose of Position:Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and
Main Purpose of Role:To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA
LOCATIONCape Town, ZA JOB TYPEFull-Time PAY TYPESSalary SALARYCommensurate APPLICATION DETAILSNo Resume Required, On-site Interview POSITION OVERVIEW MCI's
Main Purpose of Position: Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and
Quantanite is a challenger in the business process outsourcing (BPO) and customer experience (CX) world. We are focused on building the best possible global
Main Purpose of Position: To analyse customer interactions and capture the insights into the Genii tool to ensure an independent, objective and neutral
Location: Pretoria Do you have an unwavering attention to detail and an eye for spotting errors? Do you love being the contact point between the Sales team and
SANLAM OUTBOUND SALES : QUALITY ANALYST BASED IN RANDBURG Main Purpose of Position: Ensuring established quality standards through continuous evaluation and
Renewable and Sustainable Energy Internship at The Centre For Renewable and Sustainable Energy Studies(CRSES), Stellenbosch University, South Africa About
Renewable and Sustainable Energy Internship at The Centre For Renewable and Sustainable Energy Studies(CRSES), Stellenbosch University, South Africa About