Key Roles and Responsibilities:Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in
Requirements: Grade 12 B Com/Relevant Technical Qualifications / Diploma Management Qualification will be an added advantage Minimum 2 years experience in a
Requirements:Grade 12B Com/Relevant Technical Qualifications / DiplomaManagement Qualification will be an added advantageMinimum 2 years experience in a
Key Roles and Responsibilities:Ensure that assigned infrastructure at the client site is configured, installed, tested, and operationalPerform necessary
Key Roles and Responsibilities:Understands the client's operations, monitor and track their support needs and service requests, troubleshoot issues and
Key Roles and Responsibilities:Proactively monitors the work queues.Perform operational tasks to resolve all incidents / requests in a timely manner and within
Key Roles and Responsibilities:Ensure that assigned infrastructure at the client site is configured, installed, tested, and operationalPerform necessary
Key Roles and Responsibilities:Proactively monitors the work queuesPerforms operational tasks to resolve all incidents/requests in a timely manner and within
Want to be a part of our team?Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary
Key Roles and Responsibilities:Proactively monitors the work queuesPerforms operational tasks to resolve all incidents/requests in a timely manner and within
Key Roles and Responsibilities:Ensure that assigned infrastructure at the client site is configured, installed, tested, and operationalPerform necessary
Key Roles and Responsibilities:Maintaining and administering computer networks and related computing environments including systems software, applications
Key Roles and Responsibilities:Ensures that assigned infrastructure at the client site is configured, installed, tested, and operationalPerforms necessary
Key Roles and Responsibilities:Ensure that assigned infrastructure at the client site is configured, installed, tested, and operationalPerform necessary
Key Roles and Responsibilities:Analyse, develop and recommend long-term strategic plans to ensure network capacity meets current and future network
Key Roles and Responsibilities:Implements system design activitiesResponsible for reviewing detailed application, software, and system components across a
Key Roles and Responsibilities:Log and attend to tickets using clients ticketing toolHandle service requestsMonitor network via monitoring toolTroubleshoot
Key Roles and Responsibilities:Ensure that assigned infrastructure at the client site is configured, installed, tested, and operationalPerform necessary
Want to be a part of our team? Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a
Want to be a part of our team?The infrastructure and Operations Engineer is responsible for ensuring the availability of the infrastructure service platforms