Contact Centre Operations Jobs

Primary PurposeThe incumbent will be responsible for managing all aspects of the Customer Contact Centre, including implementing fit for purpose Technology to

Reference: PC001622-RC-1Our client based in Claremont, Cape Town, is seeking an experienced I & O Operations and Support Engineer to join their team.Duties &

Longreach Recruitment are hiring a newly created role of Forecast Modelling & Resource Planning Analyst. Are you a technically talented Analyst with

We are looking for a dedicated Assessor to manage and report on assessment plans, ensuring compliance with SETA and QCTO best practices. The ideal candidate

ENVIRONMENT:A top cloud CRM and Contact Centre solutions company in Southern Africa would like the expertise of a CRM Build Engineer who will create, develop,

PS Support & Administration Create, files and maintain all relevant employee documents on the electronic filing systems once captured on SAGE 300 People.

Join Our TeamJoin this leading international company, and report to the Finance Operations Manager.Duties & ResponsibilitiesBe responsible for the general

The successful candidate will have a passion for all things receivables and play an integral role in establishing best practices and policies. They will form

The successful candidate will have a passion for all things receivables and play an integral role in establishing best practices and policies. They will form

Job DescriptionRole PurposeThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about

Job DescriptionTo lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and retentions culture in a customer

Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences?Look no further!We are thrilled to

Job DescriptionRole Purpose The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales

Job DescriptionWe are looking for high performance, target driven individuals, with exceptional communication skills.The main purpose of the role will be to

Job DescriptionAn exciting opportunity for an Assistant Manager: Operations has just become available at WNS.We are looking for professional, high

Job DescriptionThe purpose of the Operations Trainer role is to deliver product and technical training to their assigned operational business unit.The role of

Job DescriptionJob DescriptionWe are looking for professional, high performance individuals, with sound leadership and problem-solving skills, to support the

Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with