Job Purpose: Contribute to the company's business goals through the application of CRM technology and CRM techniques, particularly the use of Salesforce
Job DescriptionJOB PURPOSEResponsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right
Job DescriptionEngaging with Customers through multiple channels to resolve their queries in a manner that meets and exceeds the needs of our customers and
Key Roles and Responsibilities:The first and primary responsibility of the service desk manager is to meet targets and expectations for client service and
Key Roles and Responsibilities:The first and primary responsibility of the service desk manager is to meet targets and expectations for client service and
Key Roles and Responsibilities:The first and primary responsibility of the service desk manager is to meet targets and expectations for client service and
Key Roles and Responsibilities:Ensure that assigned infrastructure at the client site is configured, installed, tested, and operationalPerform necessary
Key Roles and Responsibilities:Ensure that assigned infrastructure at the client site is configured, installed, tested, and operationalPerform necessary
POSITION OVERVIEW Job Title: Inbound Call Center DirectorJob Type:Full-time, PermanentLocation:Onsite, Cape Town (US hours) About Us:MCI is a leading Business
Want to be a part of our team?The Senior Associate Critical Facilities Operations and Maintenance Engineer is a developing role and is responsible for working
POSITION OVERVIEW Job Title: Debt Recovery SupervisorJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours) About Us:MCI is a leading Business
POSITION OVERVIEW Job Title: Outbound Collections SupervisorJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours) About Us:MCI is a leading
POSITION OVERVIEW Job Title: Outbound Collections DirectorJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours) About Us:MCI is a leading
POSITION OVERVIEW Job Title: Payroll CoordinatorJob Type: Full - Time, PermanentLocation: Onsite, Cape Town (US hours) About Us:MCI is a leading Business
Key Roles and Responsibilities:Responsible for managing a team of service desk agents and team lead(s)Management of the Service Desk Team including ensuring
The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and
POSITION OVERVIEW Job Title: Inbound Call Center ManagerJob Type:Full-time, PermanentLocation:Onsite, Cape Town (US hours) About Us:MCI is a leading Business
POSITION OVERVIEW Job Title: Outbound Call Center Supervisor (Political Campaign)Job Type:Full-time, PermanentLocation:Onsite, Cape Town (US hours) About
POSITION OVERVIEW Job Title: Call Center Collections AgentJob Type: Full-time, PermanentLocation: Onsite, Cape Town (US hours) About Us:MCI is a leading
Main job purposeStep into the role of Sales and Business Growth Maestro at PG Glass! Dive into a world of strategic leadership, where you'll not only meet but