Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading,
Job DescriptionRole PurposeThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about
Job DescriptionHandle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to
Job DescriptionManage the local Customer Service team ensuring the development and delivery of a high quality and efficient customer service operation that
Customer Service Advisor Salary – Minimum 7500 per Month Plus Medical & Pension. Location – Waterfront Cape Town. Working Pattern – 40 Hours per week
Job DescriptionThe purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as
Job DescriptionThe purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as
Job DescriptionWe are looking for experienced TL's to join our team based in Claremont. This role lead a team of associates in a customer centric and
Job DescriptionEngaging with Customers through multiple channels to resolve their queries in a manner that meets and exceeds the needs of our customers and
Job DescriptionThe main purpose of this position is to enhance the customer experience journey by assessing call centre interactions (calls, email, chat,
Job DescriptionJOB PURPOSEResponsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right
Company Description WNS Global Services Inc.(NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients
Job DescriptionJOB PURPOSEResponsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in
Company Description WNS Global Services Inc.(NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients
Company Description WNS Global Services Inc.(NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients
The achievement of Sales and gross margin targets and managing expenses within budget. Manage efficient branch operations (i.e., Sales, Call Centre, Logistics,
INSTALLATIONS TECHNICIAN REPORTS TO:Technical Manager QUALIFICATION & EXPERIENCE: Matric or equivalent Minimum 5 years’ experience as an alarm technician
Company Description WNS Global Services Inc.(NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients
experience and qualifications Grade 12. 1 Year related experience. Deliver exceptional service that exceeds customers' expectations through proactive,
Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company