The role: The Contact Centre Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients
We're hiring! Consumer Links are currently recruiting as we continue to grow our partnership with one of the largest IVA firms in the UK . Preferably, w e're
MAIN PURPOSE OF THE ROLE To manage the production environment with the focus on people leadership, maximising productivity and revenue generation, with the
Select how often (in days) to receive an alert: Business Unit: Discovery Connect Function: Call Center / Contact Center Job Description Identifying sales
MAIN PURPOSE OF THE ROLE To manage the production environment with the focus on people leadership, maximising productivity and revenue generation, with the
Position: Real Time Analyst The role: The Contact Centre Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will