Job DescriptionThe purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as
Job DescriptionRole Purpose (Why your role exists)To lead the Inbound Service, Sales and Retentions Department by creating and instilling a service, sales and
OPERATIONS MANAGER Job Description We are searching for a dedicated, supportive Operations Manager who can coach and motivate call Supervisors/Team Leads &
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre.The QA will monitor outbound calls and email
POSITION INFORMATIONJob title:National Operations Centre Co-OrdinatorReporting to:Chief Operating Officer and Chief Marketing OfficerDate:Aug 2024JOB
Join Our Team as a Long-Term Funeral Customer Services Consultant!Are you a high-energy, motivated individual with a genuine passion for customer service?If
We are seeking a skilled and detail-oriented accountant to join our dynamic International Contact Centre team, which operates in multiple markets.As a
Inbound Call Centre AgentsWe are looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands, and we
Unlock a Thriving Career as a Accidental & Health Customer Service/ Retentions Consultant!Key Responsibilities:Innovative Retention Strategies: Deploy dynamic
Customer Service Agent – US Based Campaign (Night Shift)We are seeking motivated and reliable Customer Service Agents to join our team for an exciting
Job DescriptionThe Senior Quality Analyst is responsible for overseeing and ensuring the integrity and consistency of quality processes and procedures across
Job DescriptionThe Quality Analyst is responsible for overseeing and ensuring the integrity and consistency of quality processes and procedures across assigned
Job Description The Senior Quality Analyst is responsible for overseeing and ensuring the integrity and consistency of quality processes and procedures across
One of the largest banking giants is currently seeking Retentions Consultants to be based in their call centresKey Responsibilities:Exercise dynamic and
Customer Service and SupportLocation Johannesburg, South AfricaJob Title: Team LeaderJob Description: The Team Leader, Operations is responsible for the
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment.Achieve service
The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team.This is a warm leads
Customer Service and Support Location Johannesburg, South AfricaJob Title: Team LeaderJob Description: The Team Leader, Operations is responsible for the
Education and Preferred Experience:Possess a minimum of 2-3 years of remarkable experience in BPO operations, showcasing exceptional expertise in call center
Vitality Health International Service Consultant (Portuguese Speaking) - Talent Pool Business Unit: Discovery Health Function: Call Center / Contact Center