Manager Bpo Cape Town

Basic FunctionThis role is primarily responsible for monitoring, assessing, and developing the channels of hiring, and hiring the right kind of people in the

Red Ember Recruitment (PTY) Ltd | Full time Quality ManagerCape Town, South Africa | Posted on 01/08/2024 Red Ember Recruitment is looking for a Quality

I m looking an Operation Manager to manage Operations in a Call centre environment Basic FunctionPerformance Parameters· Employee Satisfaction, people

We are seeking to employ an excellent International BPO/Call Centre  Team Manager / Assistant Manager/Team LeaderBasic FunctionDrive overall performance and

Manager: Workforce Management - US Insurance CampaignFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS

Job DescriptionResponsible for ensuring smooth functioning of Quality Compliance, driving compliance and process improvement initiatives in the allocated

Our client is a company who aims to bridge the gap between digital expectations and real outcomes for South African companies with Digital Intelligence.They

Basic FunctionThe primary responsibility of this role is to support and action the day-to-day administrative and facilitative activities for our Talent

Primary Job Responsibility (not limited to) To ensure Regulatory, Contractual and Policies & Procedural compliances in the area by conducting regular

Reports to: Assistant Vice PresidentSupervises: Assistant Managers & their respective TeamsThis role is primarily responsible for monitoring, assessing, and

BASIC FUNCTIONResponsible for updating and compiling of people policiesStaying abreast of all legal changes and government updatesResponsible for 3rd Party

The individual will demonstrate strong and proven background in L&D and Operations, and unsurpassed organisational and administrative skills, and will join an

Performance parametersAcquiring expertise on different document types (ID/DL/Passport/Visa…etc.)for more than 200 countriesTo check and verify customers'

Drive overall performance and manage Utilities & Insurance voice processes within Sales & Service.Responsible for supervisory support, escalation/complaint

Creating purposeful careers as we build the future of contact centre solutionsCallForce is an award-winning BPO service provider of innovative customised

In need of Advisor Trainer / SME Trainer/Business Trainer (Call Centre)The primary role of the job is to educate and produce competent staff to deliver

JOB DESCRIPTION The IT Team Leader will play an integral role in driving the support team to deliver on agreed SLA targetsCommunicates company goals, safety

In need of Advisor/ SME Trainer  (Call Centre) (George Area)The primary role of the job is to educate and produce competent staff to deliver client-set

We are seeking a dynamic, articulate, and self-assured individual to join a big and bustling Car Rental Empire. Your duties will include handling bookings,

Company Overview:Dash BPO is a leading provider of Business Process Outsourcing (BPO) services specializing in call center operations. We deliver high-quality