Mission/Core purpose of the Job:To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries.
Mission/Core purpose of the Job: To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries.
Mission/Core purpose of the Job:To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries.
Mission/ Core purpose of the Job: To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational
Tite of job: ICT Service Management Supervisor Number of subordinates: MTN Job Level: 2 Location of the job: MTN Head Office TCOE Solid Reporting Line:Dotted
Mission/ Core purpose of the Job:The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue